FAQ’s

Reservations that are cancelled at least two weeks prior to the scheduled stay are refunded 80% of the reservation total. The is a no-refund policy for:

Cancellations less than 14 days prior to your stay
Early departures
Inclement weather

Changes to the arrival or departure date are subject to our cancellation policy and a $35 change fee. Lessor may cancel this reservation at any time by returning your prepaid amount.

No exceptions will be made to our cancellation policy. With the purchase of trip insurance, selected at the time of booking, you will be able to cancel your reservation up until 48-hours prior to your 4pm check-in time with no penalty. Select “Yes” in the booking engine and an additional charge of 10% of your reservation total will be added after your reservation has been processed.

Trip insurance is a add-on option when you book your stay and can be purchased for 10% of your reservation total. If you purchase trip insurance at the time of booking, you will have the option to cancel your reservation with no penalty up to 48-hours prior to check-in. Trip insurance can only be added within 24-hours of booking your reservation.

Check-in is 4pm-6pm. Check-out is 11am.

If you won’t be able to arrive during our standard check in hours of 4pm-6pm, we'd be happy to walk you through our late check-in procedure! Just give us a call and we will have everything ready for you.

Check-out time is no later than 11am and is required for us to have In order for us to have enough time to provide the next guests with a spotless and sanitized cabin, check-out time must be held to 11am! However, if your cabin has no one checking in after your stay, we may be able to extend your check-out time for an additional charge. Please contact us to learn more. 

Yes! While in the past, Cherry Ridge Retreat was adults-only, most of our cabins now allow children for an additional charge. Children are permitted at Still Waters, Water’s Edge, Boat House, and The Lake House.

Cherry Ridge now features a dual-port ChargePoint+ Phase 2 Universal Charge station at the front office—the first EV universal charger in Hocking Hills! Supporting electric vehicles and charging stations is just one of the many ways we're contributing to a sustainable future!

*To use, you will need to have the ChargePoint App on your phone (we recommend downloading it before you arrive on property). Tesla owners, make sure to bring your Charger Adapter*

At Cherry Ridge Retreat of Hocking Hills, our cabins are situated nearly a mile from the road amidst 140-acres of private forested land. Each of our eight cabins is situated on its own private site and each site is unique. As you sit on your porch or gaze from the great room picture windows, all you’ll see is nature—trees, water features, birds, and deer. It's one of the best reasons to come to Cherry Ridge Retreat!  

At Cherry Ridge Retreat of Hocking Hills, there are no bad cabin choices.
If you’re looking for ultimate privacy and star gazing views, try The Observatory. If you want to be surrounded 360 degrees by gorgeous woodland, maybe try Ravine’s Edge. If you can’t get enough of a lakeview, try out the Boat House or the Lake House! If you loved the first cabin you visited, you’re welcome to come back to that one year after year. Or return and stay at a new cabin with every visit. Over time you’ll discover the varied views and charms of Cherry Ridge Retreat.

The "Hocking Hills" are actually an entire region stretching along the Appalachian hills in Hocking County, southern Ohio. Our cabins are nestled right in Hocking County and are a quick, 15-minute drive from one of Hocking Hills most coveted attractions, Ash Cave! Once there, all the other Hocking Hills "must-sees"— including Cedar Falls, Old Man’s Cave, etc.—are just a 5-to-10 minute drive. 

Given the secluded and private nature of our retreat, the nearest grocery store or gas station is about a 25-minute drive from your cabin. We do recommend you do your shopping before you arrive on property or opt-in to our In-Cabin Grocery Delivery. 

Although Cherry Ridge Retreat of Hocking Hills is designed to maximize privacy, we do offer several unique areas where guests can come together and enjoy each other’s company in a relaxed, beautiful setting. Our pond-side gazebo includes a 25-foot long, two-tier bar, ceiling fans, and seating to accommodate couples, intimate groups, or larger parties. There is an adjoining deck overlooking the water and just steps away, guests can enjoy an oversized stone grill.

Firewood packages are available for purchase for both our indoor fireplaces (at the Boat House or Lake House) and outdoor fire pits.

No. To protect against the spread of wood-borne pests, The Ohio Department of Agriculture and the Ohio Division of Forestry recommend people limit the movement of firewood. In support of this initiative, we only allow firewood purchased at Cherry Ridge Retreat to be burned on our property.

Rarely do you find private ponds in Hocking Hills. Cherry Ridge Retreat of Hocking Hills has several beautiful ponds which can be accessed by a number of wooded trails. Ponds are stocked with bass, hybrid blue gills, and sunfish. We permit catch-and-release fishing, but ask that guests use barbless hooks. Fishing gear is not provided. For the safety of our guests, swimming is not permitted.

No, since Cherry Ridge Retreat is located on private property, there’s no need for a fishing license.

No, Cherry Ridge Retreat does not provide fishing equipment, so don’t forget to bring along the poles and tacklebox!

Not at all. Our gravel roads are very well maintained. Under normal circumstances, four-wheel drive isn't necessary. However, it is recommended during extreme winter weather.

No. We provide propane to every grill, you will not see it but it is there. The propane is stored in larger tanks typically plumbed away from the cabin as opposed to the small tanks that are generally attached under the grill. 

No. You will find Grill Utensils in the kitchen of your cabin.

Outdoor amenities include new state-of-the-art hot tubs in a private setting, sited to maximize breathtaking views of wildlife in their natural habitat. Hot Tubs are featured at each of our cabins except the Lake House, which features a temperature control year round Plunge Pool. At Cherry Ridge Retreat, our hot tubs accommodate four to six people and each is situated to create a spa-like setting that includes dramatic views of the natural surroundings. Each location is private and secluded. Other outdoor amenities vary by location and may include lakeside gazebos, fire pits, heated swimming pool and cold plunge.

Our cabins are equipped with heating and Central Air, no window boxes here! There are also seasonal fireplaces as well.

Our cabins are stocked with Aveda bath products, plush hypoallergenic linens, bath towels and spa towels. A hair dryer can be found in the bathroom.  Paper towels, toilet paper, dish soap, and hand soap are also provided. Kitchens are also fully stocked as mentioned above.

While there isn’t an iron stocked in your cabin, there is an iron and ironing board available to be borrowed at the front desk. Just let us know if you would like to borrow it during your stay!

While you won’t find one stocked in your cabin, there is Pack ‘n Play available to be borrowed at the front desk. Just let us know if you would like to borrow it during your stay!

Yes, you will find a hair dryer located in your cabin bathroom!

Yes, Wifi is included. You will find your wifi password printed on your rental envelope.

Whereas most Hocking Hills accommodations have small kitchens or kitchenettes, our cabins have complete kitchens suitable for preparing a gourmet meal, with a full sized refrigerator, stove and microwave.

A gas-grill can be found at each cabin as well as grilling utensils. We supply the gas—no need to hassle with bringing your own charcoal.

Our cabins are each stocked with a full size standard coffee maker (not Kurig single cups). We have have a coffee grinder in each cabin, so don’t forget to add some of our locally roasted Hocking Hills Koffee Geeks coffee at checkout!

No. We are sorry there are no guest laundry facilities on the property. 

Unfortunately cell coverage will be pretty spotty throughout most of the region, as the hills and valleys of Hocking Hills tend to make cell coverage a bit more tricky than elsewhere in the state. At Cherry Ridge Retreat, we do offer wifi access. With the use of a wifi enabled smartphone, calls and text messaging can made and received. Additionally, all of our cabins have telephones and include free long distance. Go ahead and check in on your mother in Florida… your call is on us.

We do have two pet friendly cabins! Unfortunately we can’t allow pets at all of our cabins in order to maintain the integrity of our cabins and to protect our guests who suffer from allergies.

Many people have mild to severe allergies to pet hair and dander. We do not allow pets for the common good of our guests as well as helping to maintain the cleanliness of our cabins.

Pool is open from May 1st through October 15th. 

Pool is heated from Memorial Day to Labor Day. Heating of the pool prior to Memorial Weekend or post Labor Day Weekend is at the expense of the guest – gas is metered and cost is based on amount used. 

Indoor fireplaces are a seasonal amenity and only available for use from October through April. The fireplaces produce an extensive amount of heat and are only applicable for use during the winter season. Thank you for your understanding.

At Cherry Ridge Retreat of Hocking Hills, we understand that the serenity and rejuvenation you find in the privacy of our woods is multiplied by the quality of your comfort. To that end, we have worked hard to create spaces that are stylish without sacrificing comfort. Each cabin has been appointed with beautiful furniture that has been specifically chosen for your comfort and relaxation. Some of our guests look forward to a little rain so that they can sink into our deep, cushioned armchairs to enjoy a good book or a glass of wine. A good night sleep is of course one of the most important aspects of a night in the woods. We have elevated this important aspect of your stay into an art, seeking out the latest mattress technology to ensure your perfect comfort. Our mattresses are designed to conform to your body, allowing you to rest in perfect comfort.

While many Hocking Hills cabins feature TVs, few can boast the deluxe array of entertainment options that we provide at Cherry Ridge Retreat. Each cabin includes Smart TV’s with streaming options. The Lake House and Boat House feature streaming only TVs, the rest of the cabins on property have satellite TV with over 200 HD channels and Sirius satellite radio with over 100 music channels.

We have 2 cabins that feature private pools, The Observatory and the Lake House cabins. The Observatory cabin boasts a seasonal private swimming pool, cold plunge and hot tub, while the Lake House has a heated new plunge pool available for use year-round.

No. Due to insurance and liability issues we require that you stay out of the water. This means no ice skating either. The only place to swim on property is at The Observatory private pool or the Lake House plunge pool.

Whereas most rentals in Hocking Hills are located on very small pieces of property, Cherry Ridge Retreat of Hocking Hills is situated on 140 private acres. We have over 5 miles of hiking trails that wander through wooded ridges and ravines. You’ll find a wide variety of flora and fauna, as well as several serene picnic sites where you can enjoy a private meal in the midst of the forest.

Our hiking trails stretch throughout our entire property, with private trail-heads beginning at most cabins; there are approximately five miles of maintained hiking trails spread out over our 140 acre retreat. Some of these trails have picnic areas; all of these trails are scenic nature trails. Trail maps are available at the front office.

No. We’re sorry but these things are a danger to our hikers and also damage our trails and fauna so we must say no. Mountain Bikes are allowed.

While we love that you would like to share your experience with friends, in order to protect the privacy of our guests, we do not allow visitors on property.  Only registered Cherry Ridge Retreat guests on property.

No overnight guests are permitted. Visitors to the property must be registered guests for the full length of a booking. Maximum occupancies must never be exceeded. This policy is in place for the privacy and safety of all guests on property.

At the time you reserve your stay at Cherry Ridge Retreat of Hocking Hills. Following your reservation request Cherry Ridge Retreat will contact you to schedule the date and time of your massage.

Here at Cherry Ridge Retreat of Hocking Hills, we bring the relaxation to you! Your Massage Therapists will come right to your accommodation and will set up in the comfort of your own cabin. All times include a brief medical history  and spa set up time.

Your Massage Therapist may ask some questions about your health history and about your current health condition to determine that it is safe for you to have a massage. They will also seek to find out about areas in which you would most benefit from a deeper massage such as your shoulders, for example.

No worries! Our Massage Therapists are Professionals; they’ve seen and worked on every body type imaginable. Their only concern is to provide you with the best massage experience possible.

No. You are welcome to wear as much or as little as you feel comfortable wearing during your massage. Our Massage Therapists will not watch as you undress and as you situate yourself on the massage table.

Yes, of course you are welcome to have someone with you but it is best that they remain a wallflower as the massage experience is about you and is between you and your Massage Therapist. You and your Massage Therapist need to be tuned in to each other for your ultimate massage benefit; the other person with you should read a good book or relax in a nearby hot tub or hammock if they are not part of a Couples Massage experience.

Every massage is tailored to our guest. Our Massage Therapist will concentrate their efforts on techniques that will specifically target your sore or tight muscles and will work your troubled areas to give you maximum benefit and relief.

There are many benefits to receiving a massage, here are just a few:

• Massages help rid the body of toxins
• Massages increase Lymphatic and Venous flow
• Helps to break up and loosen subcutaneous scar tissue
• Increased nutrition to the cells and skin
• Increases Red and White blood cell count
• May reduce certain types of edema
• Increases respiration to the skin
• Relieves Joint aches and pains
• Promotes good posture
• Improves tone and texture of the skin
• Assists digestion
• Causes release of natural endorphins
• Promotes relaxation
• Totally caps off a wonderful stay at Cherry Ridge Retreat!

Our Massage Therapists are fully licensed with the State Medical Board of Ohio and have well vetted backgrounds. Their primary concern is for you, for your health, comfort, relaxation and satisfaction. Their customer service ethic puts you first. We assure you that you are in very good hands!

You are not obligated nor required to tip your Massage Therapist but YES, if you are pleased with your massage, you should tip your Therapist directly.  It is customary to tip from 10-20% depending on your level of satisfaction.