You’ve got questions? We’ve got answers!

We want to make things was relaxing and stress-free for you as possible, from the moment you begin planning your stay through the moment you check-out. This is why we’ve put together a list of our frequently asked questions to help answer anything you might be wondering about! Please feel free to reach out to us with any questions not answered on our list!

Privacy:

Is my cabin secluded? How close is the next cabin? How far is my cabin from the road? What are the views like from my cabin?

At Cherry Ridge Retreat of Hocking Hills, our cabins are situated nearly a mile from the road amidst 140 acres of private forested land. We focus on quality, not quantity: each cabin is situated on its own private site and each site is unique. As you sit on your porch or gaze from the great room picture windows, all you’ll see is nature: trees, water features, birds, and deer. Isn’t this why you wanted to go to Hocking Hills in the first place?

Cabin Choices:

How do I know which cabin to choose?

Have you ever booked a vacation and felt like you were taking a big leap of faith? At Cherry Ridge Retreat of Hocking Hills, the good news is: all the cabins are wonderful. There really isn’t a “bad choice” when it comes to our cabins. If you’re looking for ultimate privacy and star gazing views, try The Observatory. If you want to be surrounded 360 degrees by gorgeous woodland, maybe try Ravine’s Edge. If you can’t get enough of a lakeview, try out the Boat House or the Lake House! If you loved the first cabin you visited, you’re welcome to come back to that one year after year. Or return and stay at a new cabin with every visit. Over time you’ll discover the varied views and charms of Cherry Ridge Retreat.

Trails:

Are there hiking trails on the property?

Whereas most rentals in Hocking Hills are located on very small pieces of property, Cherry Ridge Retreat of Hocking Hills is situated on 140 private acres. We have over 5 miles of hiking trails that wander through wooded ridges and ravines. You’ll find a wide variety of flora and fauna, as well as several serene picnic sites where you can enjoy a private meal in the midst of the forest.

How do I find the trails?

Our hiking trails stretch throughout our entire property, with private trail-heads beginning at most cabins; there are approximately five miles of maintained hiking trails spread out over our 140 acre retreat. Some of these trails have picnic areas; all of these trails are scenic nature trails. Trail maps are available at the front office or on our trail page.

May I use Dirt Bikes, ATV’s or UTV’s on the trails?

No. We’re sorry but these things are a danger to our hikers and also damage our trails and fauna so we must say no. Mountain Bikes are allowed.

Check-in/Check-out:

What time is Check-in? What time is Check-out?

Check-in is between 4-6pm. Check-out is 11am.

What we will be arriving after check-in hours?

If you won’t be able to arrive during our standard check in hours of 4-6pm, we would be happy to walk you through our late check-in procedure! Just give us a call and we will have everything ready for you!

Is there an option to check-in early?

This is dependent upon a few factors. If no one is checking out of your accommodation on your arrival day and if there is no housekeeping or maintenance scheduled then we may be able to let you arrive earlier in the day for $100 fee. Please contact us for more details. 

Is there an option to check-out later than 11am?

Check-out time is no later than 11a.m. and is required for us to have enough time to provide the next guests with a spotless and wonderful cabins! If your cabin has no one checking in after your checkout, we may be able to extend a 4pm checkout for an additional charge. Please contact us if you are interested in extending your checkout. 

Children:

Do you allow children?

Yes! While Cherry Ridge Retreat was adult only for many years, most of our cabins now allow children for an additional charge. Children are allowed at Still Waters, Water’s Edge, Whispering Pines, Boat House, and The Lake House.

Community Spaces:

Is there a pleasant community space where guests can congregate?

Although Cherry Ridge Retreat of Hocking Hills is designed to maximize privacy, we do offer several unique places where guests can come together and enjoy each other’s company in a relaxed, beautiful setting. Our pond side gazebo includes a 25-foot long two tier bar, ceiling fans, and seating to accommodate couples, intimate groups or larger parties. There is an adjoining deck overlooking the water and just steps away, guests can enjoy an oversize stone grill.

Distance:

How far are you from Hocking Hills? Ash Cave? Cedar Falls?

The ‘Hocking Hills’ are actually an entire region stretching along the Appalachian hills in southern Ohio, in Hocking County. Our cabins are nestled right in Hocking County and they are just a 15 minute drive from one of our favorite Hocking Hills attractions, Ash Cave! Once you’ve made it there, all the other Hocking Hills ‘must-sees’ -Cedar Falls, Old Man’s Cave, etc- are just 5 to 10 minutes from each other! 

How far is the nearest grocery store or gas station?

Given the secluded and private nature of our retreat, the nearest grocery store or gas station is about a 25 minute drive from your cabin. We do recommend you do your shopping before you arrive on property.  

Firewood:

Do you provide firewood?

We have firewood available to purchase for our indoor fireplaces and outdoor firepits.

Can we bring our own firewood?

The Ohio Department of Agriculture and the Ohio Division of Forestry recommend that people limit the movement of firewood when they purchase it to protect against the spread of all wood-borne pests.  In support of this initiative we only allow firewood purchased at Cherry Ridge Retreat to be burned on our property.

Relaxation:

Should I expect a good night’s rest?

At Cherry Ridge Retreat of Hocking Hills, we understand that the serenity and rejuvenation you find in the privacy of our woods is multiplied by the quality of your comfort. To that end, we have worked hard to create spaces that are stylish without sacrificing comfort. Each cabin has been appointed with beautiful furniture that has been specifically chosen for your comfort and relaxation. Some of our guests look forward to a little rain so that they can sink into our deep, cushioned armchairs to enjoy a good book or a glass of wine. A good night sleep is of course one of the most important aspects of a night in the woods. We have elevated this important aspect of your stay into an art, seeking out the latest mattress technology to ensure your perfect comfort. Our mattresses are designed to conform to your body, allowing you to rest in perfect comfort.

Kitchen:

What is the kitchen like? Is it a real kitchen, or is it a “kitchenette”?

Whereas most Hocking Hills accommodations have small kitchens or kitchenettes, our cabins have complete kitchens suitable for preparing a gourmet meal, with a full sized refrigerator, stove and microwave. Our spacious open plan kitchens and a bar that overlooks the great room.

A gas-grill can be found at each cabin as well as grilling utensils. We supply the gas—no need to hassle with bringing your own charcoal.

Do you have a Kurig coffee maker?
Our cabins are each stocked with a full size standard coffee maker (not Kurig single cups). We have have a coffee grinder in each cabin, so don’t forget to add some of our locally roasted Hocking Hills Koffee Geeks coffee at checkout!

Kitchen Appliances include:

  • Stove/Oven
  • Microwave
  • Dishwasher
  • Fridge/Freezer
  • Food Processor
  • Coffee Grinder
  • Toaster
  • Blender
  • Garlic Press
  • (Gas Grill located on cabin Porch)

Kitchens also include:

  • Full Sets of quality Pots and Pans
  • Cooking Utensils
  • Can Opener
  • Corkscrew
  • Cheese Grater
  • Pizza Wheel
  • Cutting Boards
  • Dinnerware and Silverware
  • 9 Piece Knife Set
  • Pyrex Baking Pans
  • Baking Sheets
  • Glass Food Storage Containers
  • Coffee Filters
  • Paper Towels

Fishing:

Are there water features on the property? Do you allow fishing or swimming?

Rarely do you find private ponds in Hocking Hills. Cherry Ridge Retreat of Hocking Hills has several beautiful ponds which can be accessed by a number of wooded trails. Ponds are stocked with bass, hybrid blue gills, and sunfish. We permit catch and release fishing, but ask that guests use barbless hooks. For the safety of our guests, swimming is not permitted. Fishing gear is not provided.

Do I need a fishing license to fish?

No, since Cherry Ridge Retreat is located on private property, there’s no need for a fishing license.

Do you provide fishing equipment?

No, Cherry Ridge Retreat does not provide fishing equipment, so don’t forget to bring along the poles and tacklebox!

Four Wheel Drive:

Do I need a car with Four Wheel Drive to get around on property?

Not at all, except for during extreme winter weather. Our gravel roads are very well maintained, under normal circumstances four wheel drive is not at all necessary.

Pets:

Do you allow Pets in the cabins?

While we all love our pets, in order to maintain the integrity of our cabins and to protect our guests who suffer from allergies, we do not allow pets on property.

Why don’t you allow pets?

Many people have mild to severe allergies to pet hair and dander. Most animals shed and many have an aroma about them. We do not allow pets for the common good of our guests as well as helping to maintain the cleanliness of our cabins.

Grills:

Do I need to bring charcoal or propane for the grills?

No. We provide propane to every grill, you will not see it but it is there. The propane is stored in larger tanks typically plumbed away from the cabin as opposed to the small tanks that are generally attached under the grill. If you are staying at Ravine’s Edge, you will notice the new Traeger Wood Fired grill. We provide the wood pellets and operating instructions. 

Do I need to bring Grill Utensils?

No. You will find Grill Utensils in a kitchen drawer in your cabin.

Wi-Fi is available – additional charges apply.

Hot Tub:

Is there a Hot Tub at my cabin? How large is it? How secluded is it?

Each of our cabins feature stunning outdoor views from your hot tub, located just steps away from your cabin. At Cherry Ridge Retreat of Hocking Hills, our hot tubs accommodate four to six people and each is situated to create a spa-like setting that includes dramatic views of the natural surroundings. Each location is private and secluded.

Included in the cabins:

Do the cabins have heat and air conditioning? 

Our cabins are equipped with heating and Central Air, no window boxes here! There are also seasonal fireplaces as well.

What is provided in the cabins?

Our cabins are stocked with Aveda bath products, plush hypoallergenic linens, bath towels and spa towels. A hair dryer can be found in the bathroom.  Paper towels, toilet paper, dish soap, and hand soap are also provided. Kitchens are also fully stocked as mentioned above.

Is there an iron and ironing board available?

While there isn’t an iron stocked in your cabin, there is an iron and ironing board available to be borrowed at the front desk. Just let us know if you would like to borrow it during your stay!

Is there a hair dryer in the cabin?

Yes, you will find a hair dryer located in your cabin bathroom!

Cancellations:

What is your cancellation policy?

Reservations that are cancelled more than two weeks prior to your stay are charged 20% of the lodging total. There are no refunds for cancellations less than 14 days prior to your stay. We do not refund for early departures or inclement weather.

Changes to the arrival or departure date are subject to our cancellation policy and a $25 change fee. Lessor may cancel this reservation at any time by returning your prepaid amount.

Are you willing to make exceptions to your cancellation policy?

No exceptions will be made to our cancellation policy. With the purchase of a cancellation waiver, selected at the time of booking, you will be able to cancel your reservation up until 24 hours prior to your stay with no penalty. Select “Yes” in the booking engine and an additional charge of 10% of your total reservation will be added after your reservation has been processed.

What is a Cancellation Waiver?

Our Cancellation Waiver is a add-on option when you book your stay. The cancellation waiver can be purchased for 10% of your total reservation total, this will allow you to cancel your reservation up until 24 hours prior to your stay with no penalty. YOU CANNOT ADD A CANCELLATION WAIVER AFTER STAY HAS BEEN BOOKED.

Internet:

Do You Provide Internet Access?

Wi-Fi is available – additional charges apply.

Laundry:

Do the cabins have a washer and dryer?

No. We are sorry there are no guest laundry facilities on the property. 

Phone Service:

Will my cell phone work in the cabins?

Unfortunately cell coverage will be pretty spotty throughout most of the region, as the hills and valleys of Hocking Hills tend to make cell coverage a bit more tricky than elsewhere in the state. At Cherry Ridge Retreat, we do offer wifi access. With the purchase of WiFi and the use of a wifi enabled smartphone, calls and text messaging can made and received. Additionally, all of our cabins have telephones and include free long distance. Go ahead and check in on your mother in Florida… your call is on us.

Seasonal Amenities:

When is the pool at the Observatory opened/closed?

The pool is opened in May when the weather permits. The date for closing the pool will be determined by the outdoor temperature in the fall.

Pool is heated from Memorial Day to Labor Day. Heating of the pool prior to Memorial Weekend or post Labor Day Weekend is at the expense of the guest – gas is metered and cost is based on amount used. 

When are the Fireplaces turned on/off?

As a rule of thumb, our fireplaces are closed for the summer months (Memorial Day through Labor Day).

TV/Blu-ray:

Are TVs provided?

While many Hocking Hills cabins feature TVs, few can boast the deluxe array of entertainment options that we provide at Cherry Ridge Retreat. Each cabin includes HD TV’s with over 200 HD satellite channels plus a Blu-ray player. We have a lending library of DVDs for our guests. Additionally, the cabins are outfitted with bluetooth enabled soundbar equipped with Sirius satellite radio. You can choose from over 100 music channels or play music off your bluetooth enabled device.

Swimming:

Is swimming or diving or frolicking in the lakes and ponds allowed?

No. Due to insurance and liability issues we require that you stay out of the water. This means no ice skating either.

Visitors/Extra Guests:

Can we have visitors at the cabin?

While we love that you would like to share your experience with friends, in order to protect the privacy of our guests, we do not allow visitors on property.  Only registered Cherry Ridge Retreat guests on property.

Can I have extra overnight guests?

If you are staying at Whispering Pines, Water’s Edge, Still Waters, the Boat House or the Lake House where extra beds are available then yes, you may make advance arrangements with the office to have extra overnight guests for an additional charge. All other accommodations have a maximum occupancy of 2 Adults and do not allow guests or visitors.

Escape the everyday & find your extraordinary in the Hocking Hills

Check Rates/Availability